TERMS OF USE

ABOUT THE COMPANY

Tktit (“Company”, “We”, “Our”) is a company registered under the laws of the United Arab Emirates, having situated its registered office address at _P.O. Box: 515000 Sharjah, UAE. The Company through this website www.tktit.com provide an online platform to telecommunication companies’ for availing agile, genuine, quick and cost-efficient technical support for all technology related issues from network of our industry experts available round the clock.

ACCEPTANCE OF TERMS

The services provided by us are subject to these terms and conditions of use (‘Terms’). These Terms shall apply to you when you visit our site or subscribe to our services or choose to browse the contents herein. Please read these Terms carefully before using the Services. By using this Website, you agree to be bound by its terms of use and shall comply thereof. This Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site and the content provided by or through the Site, and the subject matter of this Agreement. If you do not agree with these Terms in their entirety, you may not use the Services.

DISCLAIMER

You as a user understands that Tktit is the facilitation tool for companies and indviduals anywhere in the world for getting a telecommunication technical support by way of raising a ticket on our website. We have whole & sole right to accept or reject any ticket before providing them a support. The response time mentioned on the website is for the reference only, although we make all our efforts to response within that time, we do not have any liability in case of any delay cause for response due to circumstances beyond our control. You also understand that tktit is a mere facilitation platform for connecting expert and you for assisting or providing you telecommunication engineering support. Therefore, we shall not be responsible for any kind of damages occurred due to action of an expert or services provided to by an expert. You shall be responsible of assessing and validating the ticket deliverables before applying it or executing it.

Neither any opinion, advice or statement of us or our affiliates, licensors, suppliers, agents or visitors, whether made on our website or otherwise nor the results of any operation of the Service by you constitute representations or warranties of us or give rise to any rights of reliance or otherwise for the benefit of you or any third party. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this website for the reconstruction of any lost data. We do not assume any responsibility or risk for your use of our Service and the Internet.

Any and all services provided by us to you are provided "as is", without warranty of any kind. We disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, satisfactory quality and non-infringement and all warranties that may arise from course of dealing, course of performance or usage of trade. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you. We and our affiliates, licensors, suppliers, and agents do not warrant that your use of our website or materials will be uninterrupted, error-free or secure, that defects will be corrected or that our website, the server(s) on which our website is hosted or our materials are free of viruses or other harmful components.

Without limiting the generality of the foregoing, we hereby disclaim any and all liability for any damage to or other impact on your equipment, hardware, software, data or other information or materials, whether or not caused by or related to (either directly or indirectly) your use of the Service, including but not limited to claims relating to faulty, malfunctioning or inoperable Service.

PRIVACY POLICY

Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use Tktit and how we collect and can use your content and information. We encourage you to read the Privacy Policy and to use it to help you make informed decisions. You hereby consent and agree that you have read and fully understands the Privacy Policy of Tktit in respect of the website. You further consents that the terms and contents of such a Privacy Policy are acceptable.

CHANGE OR MODIFICATION OF TERMS

We may edit, delete or modify any of the terms and conditions contained in these Terms, at any time and in our sole discretion, by posting a notice or a new agreement on our site. YOUR CONTINUED VISIT ON OUR WEBSITE FOLLOWING OUR HOSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.

REGISTRATION DATA AND RESPONSIBILITIES

If you register for our services, you agree to provide full, complete and accurate information as may be required for registration and also agree to update the information as and when there is change in the information provided by you. Tktit provides subscribers with specific Tktit accounts upon registration which shall have a specific login ID and Password and the same cannot be transferred or used by anyone other than the subscriber. You shall accept the responsibility of the damages caused to you by reason of your negligence and unauthorized access to your Tktit account.

COMMUNICATIONS

When you use the website or send emails or other data, information or communication to Tktit, you agree and understand that you are communicating with Tktit through electronic records and you consent to receive communications via electronic records from Tktit periodically, as and when required. Tktit may communicate with you by email, sms, telephone or by such other mode of communication, electronic or otherwise. Your use of the website entitles you to receive periodic communication regarding Tktit services through email, sms, telephone or by such other mode of communication, electronic or otherwise. If you wish to not receive periodic informational communication from Tktit you can unsubscribe to the communication through your account settings.

CONSIDERATION

Fees

You need a verified Paypal account before you raise any ticket with us. Once you raise a ticket we will communicate with you the fees for resolving to the support ticket. If you are located in Gulf or UAE, you may be liable to VAT on our service. Organizations from any other country are exempted from any tax. We may change the fees in case of any modification any scope of work, such change shall be communicated to you and charges or add new fees and charges at any time, without prior notice. You are responsible for any fees or charges incurred to access the Service through an Internet service provider or other third party service. Setup or cancellation fees are not charged for any package.

Payment

As soon as you accept our quotation for resolving the ticket, your registered Paypal account shall be blocked with the quotation amount. Once we deliver you the support and services to your satisfaction we will take an approval for the resolution of ticket. Your Paypal account shall be debited with the agreed fees amount and the transaction will be then closed. All payments to us shall be in United Arab Emirates Dirham.

Refund and Cancellation

We shall not provide any kind of a refund of our fees once the ticket resolution is approved by you. We may revoke the blocked amount on your Paypal account if you have not approved the ticket resolution.

Downtime

We guarantee 99% of uptime. The 1% we cannot guarantee lies on the fact that the Internet may be unavailable itself, or unexpected technical issues may occur and such issues may be outside of our control. In case such downtime occurs, no financial compensation may be granted, in any form. We may make the Service unavailable from time to time for maintenance, without prior notice. If a server doesn't respond, our customer service staff get immediately notified by SMS or email and will do everything in their power to fix the problem as soon as possible.

INTELLECTUAL PROPERTY RIGHTS

All material on this site posted by Tktit, including images, illustrations, graphics, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, icons, and hyperlinks, are protected by copyrights, trademarks are owned and controlled by Tktit unless otherwise noted. You agree to not use, copy, reproduce, republish, or distribute any content from the website in any way directly or indirectly without prior written authorization from Tktit.

DATA BACKUP

We perform daily backups to ensure your data's safety. In case you lost data, either accidentally or voluntarily, we cannot be held responsible since we take all appropriate measures to safeguard your data. However, we will do the needful to restore your data from our backups, as long as your data is less than 30 days old.

LIMITED LICENSE AND SITE ACCESS

Tiktit grants you a limited evocable, non-exclusive, non-sub licensable license to access the Services and to view, copy and print the portions of the Content available to you through the Services. You may only view, copy or print only such content that is meant for your own use and shall not attempt to modify or delete any content of the website.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from our company. You represent and warrant that your use of the Services and the Content will be consistent with this license and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties, or violate any applicable law.
You may not use the services or the content other than for intended purpose. Any unauthorized use terminates the permission or license granted by Tktit.

NO RESPONSIBILITY FOR THIRD PARTY SERVICES, SITES OR CONTENT

We make no claim or representation regarding, and accepts no responsibility for, directly or indirectly, the quality, content, nature or reliability of third-party websites accessible by hyperlink from the Site, or websites linking to the Site. Such sites are not under the control of our company and we shall not responsible for the contents of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. We also provide login facility from open ID such as google, facebook and linkedin, these website while giving access to login collects your certain information from our database, the disclaimer of the same may or may not be available while logging in, you can at your sole discretion advised to decide usage of these services. You hereby acknowledge and agree that we are not responsible for the availability of such external websites or resources, its content, including, without limitation, any link contained in such content, or any changes or updates to such content. If you decide to access links to third-party Web sites, you do so at your own risk. Any concerns regarding any external link should be directed to the relevant site administrator or web master.

WARRANTY DISCLAIMER

The Site, the Content and the Services are provided to you on an “as is” basis without warranties from Tktit of any kind, either express or implied. Tktit expressly disclaims all other warranties, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Tktit does not represent or warrant that Site, the Content or the Services are accurate, complete, reliable, current or error-free.

While Tktit attempts to make your access to and use of the Services safe, Tktit does not represent or warrant that the Site, the Content or the Services are free of viruses or other harmful components.

USER CONDUCT & RULES

SECRECY

You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and experts. All information submitted to by an end-user customer pursuant to a Program is proprietary information of Tktit. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner. Any party seeking to report any other potential violations of this Agreement may contact Tktit via email support@Tktit

TERMINATION AND ACCOUNT MODIFICATIONS

You are bound to visit Tktit once in a year to enjoy the services, failing which your account will be terminated immediately. Your data, if any, stored in our system shall be retrieved for 30 (thirty) days from the date of expiry of your subscription and after that the data shall be permanently deleted from your system. Although we will endeavor to communicate you regarding your account expiry and renewal it shall be your sole responsibility to check regularly your account status and renewal dates.

If you violate the letter or spirit of these Terms, or otherwise create risk or possible legal exposure for us, we can stop providing all or part of our services to you any terminate the license granted to you. We shall notify you the same by email.

CONTACT

For any query or assistance, feel free to Contact Us with subject line-Terms of Use